Learn more about our team, philosophy, and vision.
As a versatile and innovative organization, Metro Medica takes pride in cultivating a diverse portfolio of business segments that synergistically enhance our capabilities and services. Each Strategic Business Unit (SBU) specializes in a distinct field, operating harmoniously within the framework of Metro Medica’s overarching vision and core values.
The cohesive interplay among our SBUs – Medica Health Services, Medica Retail & Medica Pharmaceutical Trading, and Medica Healthcare Solutions – empowers us to deliver holistic solutions and swiftly adapt to dynamic market needs. Through collaborative efforts and knowledge exchange within our units, we foster a culture of innovation that ensures our clients receive top-tier healthcare services tailored to their diverse needs.
We aspire to earn recognition for our esteemed medical specialties, top-tier patient care, rigorously tested diagnostics, state-of-the-art technologies, and outstanding customer services.
Provide high-quality healthcare services and customer support to our patients and clients Continuously assess and optimize our clinical protocols and practices to ensure efficiency and effectiveness
Identify and address the unique needs of our customers
Invest in our human capital and technology to build specialized areas of expertise that cater to those needs
Conduct ongoing research and development to create accessible preventive, diagnostic, and surgical tools, technologies, and processes
Stay at the forefront of medical advancements to offer the most effective treatments to our customers
By focusing on these three key pillars, we are committed to delivering exceptional patient-centric care, catering to the specific needs of our diverse customer base, and driving continuous innovation in the healthcare industry. Our goal is to be a trusted partner in our customers’ healthcare journeys, providing them with the highest quality services and solutions.
The corporate policy of Metro Medica revolves around our dedication to delivering top-tier healthcare services with integrity, empathy, and excellence. Our policies serve as a compass for our conduct, choices, and engagements with patients, employees, and stakeholders, ensuring that we maintain the utmost standards of professionalism, ethics, and patient-focused care. Here are the key facets of our corporate policy:
Prioritizing the well-being and satisfaction of our patients as our foremost concern.
Striving to offer compassionate, respectful, and culturally sensitive care to each individual we assist.
Upholding patient confidentiality and privacy rights in compliance with relevant laws and regulations.
Commitment to upholding the highest standards of clinical quality and safety across all medical services.
Continuous investment in professional development and training for our healthcare staff to ensure proficiency and expertise.
Utilization of evidence-based practices and cutting-edge medical advancements to achieve optimal outcomes for our patients.
Adherence to the highest ethical standards in all business practices and interactions.
Conducting affairs with honesty, integrity, and transparency, while avoiding conflicts of interest and unethical behavior.
Compliance with all applicable laws, regulations, and industry standards governing healthcare operations and corporate governance.
Valuing our employees as our most valuable asset and fostering a supportive, inclusive, and safe work environment.
Promoting work-life balance, professional development opportunities, and employee engagement initiatives to enhance job satisfaction and retention.
Recognizing and rewarding performance, dedication, and contributions to the organization’s success.
Actively engaging with and contributing to the communities we serve, supporting initiatives that promote health and well-being.
Collaborating with local organizations, government agencies, and stakeholders to address healthcare needs and disparities.
Participating in charitable activities and volunteer efforts to give back to society and make a positive impact on others’ lives.
Embracing a culture of continuous learning, innovation, and improvement to enhance the quality and efficiency of our services.
Regularly evaluating performance, seeking feedback from stakeholders, and implementing measures to enhance areas needing improvement.
Commitment to adapting to changes in the healthcare landscape and staying abreast of industry trends and best practices.
Director, Hospital Operations
Director, Enforcement Operations
Director (Technical), Hospital Operations
Manager, Finance
Head of Procurement & Logistics
Biomedical Engineer
Manager, Admin & HR
Manager, Business Development & Customer Care
Director, Lab Operations
Manager, Nursing
